Payment records and local-law access
Our Legal position covers account creation, identity details, wallet activity, payment records and access conditions. Before your account is opened, we may require the phone verification step shown in the account flow, and you should keep submitted details accurate. DANA, OVO, GoPay and QRIS references may
-
1
appear in your transaction record when you use those rails; bank transfer and virtual account records are handled in the same policy scope. Access depends on local law, and where local law permits, we apply the terms shown on the relevant account page. If a payment
-
2
status needs checking, keep the receipt, date and account phone number ready for support.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.